Order Tracking

Track Your Order

Once your order has shipped, you’ll receive a shipping confirmation email with your tracking information.

Simply click the tracking link in your email to see the latest delivery updates.

Haven’t received your tracking information?

Tracking details are usually sent within 1–3 business days after your order is placed.

If you haven’t received a shipping confirmation after 3 business days, please:

• Check your spam or junk folder.
• Make sure the email address used at checkout is correct.
• Contact our support team with your order number and email address.

Tracking not updating?

Tracking information may take 24–48 hours to update after the carrier receives your package.

Occasionally, carriers may experience delays between scans. If your tracking has not updated for more than 3 business days, please contact us and we’ll help look into it.

Delivered but can’t find your package?

If your tracking shows “Delivered” but you haven’t received your order:

1. Check around your front door, mailbox, garage, or other secure delivery areas.
2. Ask household members or neighbors if they accepted the package.
3. Allow up to 24 hours, as some carriers mark packages delivered shortly before final delivery.

Still can’t find it? Contact our support team and we’ll help investigate.